why FSM software Why FSM software: 3 reasons explaining the importance Why was Field Service Management software ever created? The reason lies behind the unique properties of this business type. This blog post will shed light on the three most important ones. 1.Management of workforce No other type of business requires management of workforce quite like a field service business. Husky Intelligence’s FSM software helps with dispatching workers and...

field service workers Field service workers: The 3 main benefits of FSM software for employees Field service management can be of great help for a business. Besides the decision makers and customers, FSM software can offer multiple benefits for the employees. Here are the three main ones. 1.Access to information on the go The importance of being able to access information while on the field cannot be overstated. It...

service agreement benefits Service agreement benefits: What is in it for the customer? Maintaining customer relationships is one of the most important tasks for a business. It is important to understand the benefits of each activity to not only the company itself but also to the customer. In this blog post we will discuss service agreement benefits from the customer’s point of view. Foundations of seamless customer service Most...

FSM software enhances CRM   How FSM software enhances CRM: Improving customer relationships Managing customer relationships is an important part of any business. It is especially crucial for field service businesses to maintain current relationships along with acquiring new customers. This can be a difficult task – how can you improve how you manage your customer relationships? The answer may lie in FSM software. CRM automated Field Service Management software...