Computer

Automate Processes In Your Field Service Company When you automate business processes in any field service business, you are undertaking a very complex task. The rewards however are worth the effort. Here’s a couple tips that may help you navigate the challenge.   Don’t automate rigid and narrow processes   You might argue that those are exactly the things that are easiest to get under control. You want to “cut...

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Machine Learning   Over the last few weeks I have discussed the difference between Virtual Reality and Augmented Reality, while also exploring the world of Artificial Intelligence.  At Husky Intelligence we are continually striving to produce a better software with technological features not seen in other Field Service Management software.  Our use of automated features enables us to set the standard.  But, what if a machine could...

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Possibilities of Augmented Reality Here at Husky Intelligence we are continually striving to better our product as well as make significant technological advances to our system to make your job easier. Automation is capturing the attention and interest of many companies today.   So, what kind of improvement or advancements are these companies making? We have all heard of virtual reality (VR) in today’s technological driven society. But...

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artificial intelligence

Applications of Artificial Intelligence in General   In an ever-growing technological society, the need for companies to utilize programs with Artificial Intelligence has never been greater.  This can be seen more so for Field Service Management companies who are responsible for the creation of quotes, work orders, dispatching, and other office tasks.  The need for automation to simplify our everyday jobs is high.  So, what exactly is...

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workforce management

It’s easy to toss around terms like “Communications automation " and “improves customer experience.” But what do these terms really mean?   What is the meaning of “Customer Experience?”   We’ve all experienced the service tech that’s coming to our home and we wonder if they remember that today is the day? Or they said they’d be here between 10 and 12. It’s now 2:00. Where are they, and...

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HUSKY INTELLIGENCE AUTOMATES FIELD SERVICE MANAGEMENT WITH ARTIFICIAL INTELLIGENCE   Field service management software provider, previously known as NetDispatcher, has renamed itself to Husky Intelligence. The company wanted to unify the brand name in North America, U.K. and Europe to better serve larger markets. The new brand also holds an interesting promise for the future. “Husky Intelligence, the new name, represents two important aspects of our company. Husky...

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