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key performance indicators

KPIs of Service Business A business is only as good as its customer service and the goals that it sets. A company that maintains and sets goals will see growth and appreciation. But, how do you measure your goals? Is there some sort of scale, or do we just guess? What are KPIs and why should you keep track of this?   KPIs are Key Performance Indicators. According...

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software

How does software speed up revenue and productivity? As our technological world grows, so does the need for “more”. Whether it is a more speed, power, or performance, we are continually asking for more. Automated software has grown, and continues to grow, over the years, as it is assisting companies with increasing revenue and productivity.  Because, the “more” a software is capable of, the more a...

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Cell phone

Mobile phone/Cell Phone Ah, yes.  The cell phone.  Our trusty side-kick and companion.  We talk through it and it talks back.  We can do just about anything with our cell phones, including sending emails, taking pictures and videos, and streaming our favorite movies and television shows.  Without it, I’m certain most of us would be (figuratively) lost.   Our phones have enabled us to shop on the go...

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"Short Message Service" or SMS has grown and morphed as many technologies do. It's often hard to imagine at its outset, but as each new element takes shape, creators and end users alike go racing ahead to figure out what else they need it to do. If you're not using SMS as part of your Field Service Management Strategy, you're missing out on a great...

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Microsoft

It has only been within the last forty years that personal computers have made their way into the hands of most of the global population. It was the vision of two men who revolutionized the way we use computers and the influence of many others who have shaped today's world. Microsoft – Bill Gates and Co. Had it not been for the founders of Microsoft, it is...

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