Changes in the field service businesses   Disposable Income   Cost and complexity of equipment drives additional opportunity   Poor quality goods often increases the need for service.  Consider microwaves.  Hard to find a microwave repair shop anymore, because the cost to buy a new one is so low, and the frequency of failure is so high, they've become disposable.   On a lot of high end print equipment, the...

How does software speed up revenue and productivity? As our technological world grows, so does the need for “more”. Whether it is a more speed, power, or performance, we are continually asking for more. Automated software has grown, and continues to grow, over the years, as it is assisting companies with increasing revenue and productivity.  Because, the “more” a software is capable of, the more a...

Mobile phone/Cell Phone Ah, yes.  The cell phone.  Our trusty side-kick and companion.  We talk through it and it talks back.  We can do just about anything with our cell phones, including sending emails, taking pictures and videos, and streaming our favorite movies and television shows.  Without it, I’m certain most of us would be (figuratively) lost.   Our phones have enabled us to shop on the go...

"Short Message Service" or SMS has grown and morphed as many technologies do. It's often hard to imagine at its outset, but as each new element takes shape, creators and end users alike go racing ahead to figure out what else they need it to do. If you're not using SMS as part of your Field Service Management Strategy, you're missing out on a great...