What are people looking for when they select new field service software? In our previous post we discussed about the importance of functionalities and that the CRM, costing and quoting -features are very important when selecting new field service software. Now, in that same study, ease of use was a close second. *74% of field service companies counted functionality or ease of use as a top priority...

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Jimmy uses NetDispatcher to organize his office. New long term accounts start with keying in a lead, tracking the sales project and after closing, it gets sent to setting up automated recurring service visits. Day to day service calls are quickly added to NetDispatcher and all this information is clearly visible on their dispatching whiteboard on any computer. Jimmy even has a big screen on his office,...

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One of the most difficult things you may have to do while working is keeping you and your employees up to date. Do you know which team went where and at what time? In order to make sure that you and your employees work efficiently, you need a cloud-based system that uses software for scheduling services. All you need is internet service and devices that keep all of your workers up to speed with work locations and a tentative itinerary. You will be able to locate vehicles, employees, manage their work activity, dispatch work, and schedule calls that may demand for emergency service. All of this can ensure that work is accomplished on time while guaranteeing that new appointments are also managed with care. These types of programs can also help you with accounting, billing, and various other office systems. The field service scheduling software is a handy tool for many different industries that need to be able to update constantly changing information regarding service, installs, equipment and repairs of systems.

Read how our CEO, Vesa Tauriainen sees the future of Field Service Technology: Many field service companies have less and less time to manage the daily routine activities and with a tighter competition, paper process or existing outdated systems no longer give businesses the luxury to keep their company effective and therefore profitable. The challenge is to be able to choose the right FSM product that...

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Use our HVAC Field Invoicing via your phone or tablet and not have to come back to the office do your invoicing. With our easy to use Web Application you can take payment in the field for your services so that you can get paid faster. We sync with many different accounting programs so you are not wasting time in the office on manual paperwork....

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[caption id="attachment_2538" align="alignleft" width="300"] NetDispatcher - Connected[/caption] With over 50 different 3rd party applications NetDispatcher has been integrated into over the years, you should feel confident that what ever you're running, we can hook it up. We just added American Home Shield integration to our HVAC customers, making it easy for automated order creation and automated status changes. We are now building Sage 50 connector and Sage...

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