CRM database

What is work optimization and what do I need it for? What is work optimization and what do I need it for?   Optimization means finding the optimal value or number or in other words, the best possible option. With work optimization, the utilization of the resources in use can be planned to be as effective and cost-efficient as possible.  Defining work optimization At Husky Intelligence, work optimization is based on...

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CRM database

Four reasons why you should choose SaaS over traditional software Four reasons why you should choose SaaS over traditional software   What is Software as a Service (SaaS)? In SaaS, the software is hosted by its provider and instead of installing it on the customer's computer, the software can be accessed through the internet. It is most often subscription-based. Some examples of this kind of software include Microsoft Office...

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CRM database

The world is going mobile and so should you! The world is going mobile and so should you!   Going mobile is a trend that has spread like wildfire. These days basically everyone has some sort of a mobile device. Even first-graders have mobile phones more expensive than your rent. Mobile devices are taking over everywhere; from schools to homes and work places. The good old computers aren't completely...

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CRM database

Five different ways to save time with FSM software 5 different ways you can save time with FSM software   One of the most important tasks of FSM software is to save time. The efficiency of a company is correlated to its profitability - when the resources are utilized in the best way possible, it builds a strong base for growth. But in what concrete ways does FSM...

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CRM database

“The No. 1 reason why any service organization should implement field service software is profitability.” There are multitude of reasons why you might be considering to implement a field service management system. Many of these reasons will have a link to your overall profitability. Here are the 3 most common elements you need to know when implementing an ERP system. 1. Time savings.    Think of how much time...

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CRM database

Benefits of inventory management Benefits of inventory management for your company   Too often when trying to replace a part, you come to find out that the service provider does not have the spare part at hand. This means you will have to wait for a few days for it to arrive. It is smart not to keep large amounts of expensive, rarely-needed parts lying around. How much stock...

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CRM database

Automated communication Automated communication - You've got one new message!   What does automated communication actually mean and why should your company take advantage of it? The mobile phone industry was booming in the 1990s. The manufacturers added a feature, which allowed the users to send short messages to other mobile phones. There was no longer a need to call, but instead you could send a 160-character message. This...

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CRM database

[vc_row][vc_column][vc_column_text]Service agreements   Service agreements and the company    What is a service agreement? It is an agreement created between the company and the customer, listing the services the customer is entitled to. It can also be planned to be continuous.   The impact of service agreements for a company    Is the company succeeding with incoming work contracts?  The growth in clientele and an increased need for invoicing should automatically improve the company's...

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CRM database

Choosing the right FSM system Choosing the right FSM system for your business   What is a Field Service Management (FSM) Software?   It is a software which lets the management administer the dispatching of workers. It also allows the company to store and use customer data and automate their workflow. When a company decides to start using an FSM system, it can often take a lot of time and capital...

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CRM database

CRM database CRM database and its analysis      In Customer Relationship Management(CRM), one of the key things is the data and especially its quality. It basically runs the whole CRM system since without data, the company has no clients to manage in the register.   1. Collecting data   First, when a company uses CRM, it is necessary for them to understand how to collect data into the system. They shouldn't try...

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