Ideas Archives – Husky Service Management Software - Configurable ERP focusing on Customer Experience

02 Oct

Social media AI: Artificial intelligence on social networks

in Field Service Automation, Ideas, Innovation, Technology, Trends

Social media AI Social media AI: Artificial intelligence on social networks Artificial intelligence has become commonplace in many places. Social media is no different. How exactly does artificial intelligence shape our social media experience today? Platforms driving the change Facebook recently announced it was planning to put a bigger focus on artificial intelligence by doubling the size of its AI unit, called Facebook Artificial Intelligence Research, in the upcoming...

25 Sep

Microsoft’s humanitarian AI

by Seppo Varpukari

in Field Service Automation, Ideas, Innovation, Technology, Trends

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humanitarian AI Microsoft focuses on humanitarian AI: Utilizing tech for humanitarian work We already know artificial intelligence can do a lot of good. Now Microsoft wants to use its AI tech for something good. In this blog post, we will walk you through the tech giant’s plans regarding humanitarian work. AI for Humanitarian Action Microsoft is putting an effort into using its powers for good. Now, the company has...

25 Nov

Failed Sales Leads and What To Do Next

by Husky Intelligence

in Field Service Automation, FSM Software, Ideas, Mobile

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Failed sales leads are all too common in the field service industry and it shouldn’t put you down. Remember, not every call that you receive is a customer that you’ll end up doing business with. But sometimes, your business is met with a string of service calls that you expect would land into sales. They’ll be asking a long laundry-list of questions, ask about your services,...

23 Nov

Better Customer Experience Through Field Service Software

by Husky Intelligence

in Field Service Automation, Ideas, Innovation

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In order to provide the best customer experience you can, you need the right information. Information is the key to any growing business—that’s one of the cardinal rules of managing your own business. With that same information, it can either make or break your company progress or growth. That’s why it should be a priority for any business owner to get their information organized. Whether it’s...

09 Nov

Lawn Maintenance Business: 7 Things To Consider

by Husky Intelligence

in Field Service Automation, FSM Software, Ideas, ROI, Views

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In a report released by the Bureau of Labor and Statistics in 2010, it was shown that almost 1.25 million people are working in as maintenance workers. With that, the projected employment of those in the said industry is expected to increase by a quarter before 2020. Having that huge numbers of employment in the maintenance business, the demand rate is certainly going up. Not...