Management

FSM software and how it caters to field service businesses FSM software and how it caters to field service businesses   The acronym FSM comes from field service management. FSM software is designed, as its name indicates, to fit the needs of field service businesses. But how does it actually take those needs into consideration? How does it specifically cater to field service businesses? Here is a list...

Customer communications Customer communications giving a competitive edge     Automatic status updates   Informing customers of the different stages of the job and possible delays creates trust and transparency. Automation enables effortless communication with the customer as the worker is reporting the job's stages and other notions regarding the it. Messages can be sent as text messages for example, which allow the customer to track the different stages of the...

Artificial Intelligence - an option or a must-have? Artificial Intelligence - an option or a must-have?   Artificial Intelligence, or AI, is a trend that has been growing steadily in the past few years. Experts have predicted the rise of AI a long time ago. Oftentimes it just seems like a thing for large corporations and technology-oriented companies. Yet slowly, all kinds of companies are adopting AI and...

What is work optimization and what do I need it for? What is work optimization and what do I need it for?   Optimization means finding the optimal value or number or in other words, the best possible option. With work optimization, the utilization of the resources in use can be planned to be as effective and cost-efficient as possible.  Defining work optimization At Husky Intelligence, work optimization is based on...

Four reasons why you should choose SaaS over traditional software Four reasons why you should choose SaaS over traditional software   What is Software as a Service (SaaS)? In SaaS, the software is hosted by its provider and instead of installing it on the customer's computer, the software can be accessed through the internet. It is most often subscription-based. Some examples of this kind of software include Microsoft Office...

The world is going mobile and so should you! The world is going mobile and so should you!   Going mobile is a trend that has spread like wildfire. These days basically everyone has some sort of a mobile device. Even first-graders have mobile phones more expensive than your rent. Mobile devices are taking over everywhere; from schools to homes and work places. The good old computers aren't completely...

Five different ways to save time with FSM software 5 different ways you can save time with FSM software   One of the most important tasks of FSM software is to save time. The efficiency of a company is correlated to its profitability - when the resources are utilized in the best way possible, it builds a strong base for growth. But in what concrete ways does FSM...

“The No. 1 reason why any service organization should implement field service software is profitability.” There are multitude of reasons why you might be considering to implement a field service management system. Many of these reasons will have a link to your overall profitability. Here are the 3 most common elements you need to know when implementing an ERP system. 1. Time savings.    Think of how much time...

Benefits of inventory management Benefits of inventory management for your company   Too often when trying to replace a part, you come to find out that the service provider does not have the spare part at hand. This means you will have to wait for a few days for it to arrive. It is smart not to keep large amounts of expensive, rarely-needed parts lying around. How much stock...

Automated communication Automated communication - You've got one new message!   What does automated communication actually mean and why should your company take advantage of it? The mobile phone industry was booming in the 1990s. The manufacturers added a feature, which allowed the users to send short messages to other mobile phones. There was no longer a need to call, but instead you could send a 160-character message. This...