
Improving flexibility: 3 ways to become more flexible in field service
improving flexibility
Improving flexibility: 3 ways to become more flexible in field service
Field service is an industry prone to changes, sometimes with no warning. To deal with it all, a field service business should always strive to be flexible. While easier said than done, Field Service Management software can help make flexibility one of your company’s strengths. In this blog post, we list three ways in which FSM software makes reacting to change easier.
1. Prep, prep, prep
Prepping is an important task for a field service business. While the ideal company has time to put into prepping, it is not always the case. This is where FSM software comes in – automating tasks such as routine work, communications and more helps tackle problems before they even arise. When you focus on some time-consuming project, the software puts your other affairs in order.
2. Take time to create templates
FSM software is equipped with the ability to create templates. With a good selection of comprehensive templates for different purposes, for example service agreements can be done in no time. Templates in the software also allow more room for modification than if you were to bring in a ready-made agreement on paper.
If you already have templates you are happy with, you can also import them into the software.
3. Carry the software in your pocket
While prepping improves flexibility, there is no way to predict all unexpected changes. This is why it is important to think on your feet – and with Field Service Management software in your pocket. Our FSM software is cloud-based, which means you can access it on any device with an internet connection – even your mobile phone.
As the system is mobile, it makes it easier to reach any and all needed parties fast. Additional spare parts, rescheduling and cancellations, as well as time changes or anything, that affects others, can easily be written into the software. All employees with access can see these changes in real time.
Improving flexibility might not be an easy task, but FSM software can help you get started.
If you are interested in switching FSM software to a new one or you want to learn more about it, check out Husky Intelligence’s features. If you have other questions, you can also contact us!