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why FSM software

Why FSM software: 3 reasons explaining the importance

why FSM software

Why FSM software: 3 reasons explaining the importance

Why was Field Service Management software ever created? The reason lies behind the unique properties of this business type. This blog post will shed light on the three most important ones.

1.Management of workforce

No other type of business requires management of workforce quite like a field service business. Husky Intelligence’s FSM software helps with dispatching workers and its timeline functions give a good look into what has been happening with a specific worker or a job for example. With the team functions, team leaders can easily manage their members as well as equipment, regardless of whether they are in the office or the field.

FSM software promises to make the managing of workforce easier in more ways than one. Automation takes care of simple tasks, easing the workload and saving time.

2.Mapping out the field

One of the most unique and mort apparent characteristic of field service businesses is the movement of the workers throughout each day. FSM software helps create order in the midst of chaos. With the software, it is easier for the business to map out the different jobs and their locations and create the best order to go about it.

FSM software stores information so you do not have to. You can simply log the information and check it later and use it in recurring jobs. With a handy map feature, Husky Intelligence’s software helps visualize the jobs of the day.


In field service businesses, communications are not just a matter of contacting customers and other departments or offices. Contacting workers in the field and being up-to-date on their whereabouts and progress on jobs is a crucial part of communications.

Husky Intelligence offers the ability to use the software on the go, easing the data logging process. It helps keep the information flowing between the office and the field, providing data in real time.

Once put all together, it is easy to see why FSM software was created in the first place. The needs of each field service business are different, but they do share many of the same problems. FSM software is a solution to many of them.

If you are interested in switching FSM software to a new one or you want to learn more about it, check out Husky Intelligence’s features. If you have other questions, you can also contact us!

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