Transport and logistics companies keep our society from collapsing. Competition is fierce and the pandemic has put a heavy strain on many businesses in the transport and logistics sector. These services must be managed in a more efficient and cost-effective manner, which requires the adoption of smarter and streamlined processes and technologies.
Field service management (FSM) systems like Husky AI can help to bring stability to companies operating in the ever-changing transport and logistics industry.
So, how exactly can FSM software benefit transport and logistics businesses? Let’s take a look…
Coordinate recurring and one-off work
The beauty of intelligent FSM software is that it allows transport and logistics businesses to coordinate both recurring and one-off jobs. Built-in automation tools mean that FSM software can be used to schedule jobs to frequently recur, whilst maintaining the flexibility to create one-off jobs when required. This means that unexpected changes to an employee’s daily schedule can be managed with ease.
All data can be managed using a mobile device
Mobile FSM solutions allow for a paperless office. Husky AI requires no installations and is compatible with all mobile devices with internet connection. The Husky mobile app enables two-way SMS notifications to be sent between office and field staff, as well as email notifications, attachments, electronic signatures and more.
All in one package
FSM software like Husky AI contains all the essential features needed by a transport and logistics company in one platform. With Husky, businesses in can control their entire field service workflow from the point at which a sales lead is generated, to the customer being invoiced once the job is completed. The system allows all data to be readily accessible from anywhere, at any time – whether you are in the office or out in the field!
Thank you for taking the time to read our article. We hope you now have a better understanding of how FSM software can help transport and logistics companies to become more effective and efficient. If you have any questions regarding any of the topics discussed in this article, please don’t hesitate to get in touch. A member of our expert team will always be happy to help.