When running a business, each task undertaken by your employees takes time and costs money. The main goal of Field Service Management software is to improve communication and efficiency in your business, and ultimately save you time and money in the long-run. Here are 4 ways that Field Service Management software, like Husky, can save you time and money:
1. Improved Scheduling
Field Service Management software makes it easy for you to schedule jobs for your employees. Not only can these schedules be set to recur, but they can also be edited in real-time to ensure that your staff are always kept fully informed about their daily operations. As a result, the following common errors will be much less likely to occur:
- Attending incorrect addresses.
- Attending cancelled jobs.
- Sending staff who lack the required skills for the job.
- Attending jobs without the necessary resources.
- Sending staff who are further away from the job site than other staff.
In reducing the number of times these errors occur, Field Service Management software can save you lots of time and money.
2. Improved Communication between Office and Field Staff
With Field Service Management software like Husky, your field staff can receive job information and instructions from your office staff via their mobile devices. Similarly, your field staff can relay information such as pictures, signatures and other materials back the office whilst on-site. Therefore, the communication between different departments in your business is streamlined to ensure jobs are completed in the fastest time possible.
3. Use Reports to Gain Valuable Insights
Field Service Management software often allows you to generate reports to gain valuable insights into mission critical KPI’s. As a business you can use these reports to understand the amount of time your employees are spending on jobs, and how much each job is costing. Consequently, you can take advantage of this information by analysing why your employees may be spending longer than expected to complete jobs, or why jobs may be costing you more than expected. Using this information, you could then make adjustments in your daily business activities to improve your efficiency in these areas.
4. Reduced Manual Data Entry
When managing many different sites and customers, organising job information can quickly become complicated. Often, companies use spreadsheets like Excel to manage this information, however as you may know, spreadsheets require lots of manual data entry and are prone to human error. Fortunately, Field Service Management software like Husky allows you to manage and store all relevant job information in one centralised platform which can be easily accessed by your staff, wherever they are located. Husky’s user-friendly interface and simple workflow can enable your business to:
- Reduce time spent on manual data entry.
- Reduce the number of errors made when entering data.
- Avoid duplicate data entries.
As a result, your staff will be able to spend less time managing data, and more time delivering a high-quality service to your customers.
Thank you for taking the time to read our article. We hope you now have a better understanding of how Field Service Management software can help your business save time and money. If you have any questions regarding the topics discussed in this article, or any other question related to Field Service software, please do not hesitate to get in touch. A member of our friendly team will always be happy to help!