In complex equipment installation and maintenance companies, it is important to coordinate everyday work, recurring, one-off, and add-on tasks altogether. A situation familiar to many professionals is, for example, that the customer notices the need for additional maintenance during other work. At the same time, there may be an urgent add-on task somewhere else, and the current work will have to be postponed. Husky Field Service Management software is an ideal tool for the installation and maintenance industry.
In varying situations, an FSM system can help a lot. A well-designed system allows the necessary actions to be taken quickly and effortlessly. The information is stored in a centralized database and can be used in real-time by others, such as sales and work management. This avoids mistakes and extra work to ensure customer satisfaction.
Centralized job management helps with everyday changes
Husky’s simple interface allows you to manage jobs and employee schedules with ease. Technicians and supervisors will have access to all documents, instructions, videos, and historical fault data before and on-site. All automated with Husky.
Asset register and service agreements at the core of the system
Husky is excellent at automating building contracts into automated recurring maintenance schedules. Husky automates all your contract management work with a service agreement and workflow modules. It even runs automatically and lets you focus on changes. With an effective FSM, the amount of unnecessary work is reduced, therefore increases its company productivity and customer satisfaction.
All data can be managed by mobile phone
Mobile management allows for a paperless office. The Husky FSM system requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time.
All in one package
Husky includes all the FSM features needed by a cleaning company in one package. Husky’s FSM system has been found to work well specifically in the cleaning industry and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime, whether you are in the office or on the move.