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How to Improve the Employee Experience for Your Field Staff

field staff at work

Did you know, 13.7 million working days are lost each year in the UK because of work-related stress, anxiety and depression, costing £28.3 billion yearly. As an employer, it’s your responsibility to encourage employee well-being and put your staff in the position to reach their potential at work. So, without further ado, here’s 4 simple ways you can improve the employee experience for field staff in your business.

 

1. Avoid overloading staff with work

The top cause of work-related stress is workload (78%). The most effective way to minimise the workload placed on your staff is to implement systems which automate tedious and repetitive tasks. Field service management software, like Husky, can free up hours of your staff’s time by reducing the time they spend manually inputting data, allowing them to put more focus into skilled work.

 

2. Improve channels of communication

26% of employees report lack of support as a cause of work-related stress. Poor communication particularly impacts field staff. When operating alone out in the field, it’s easy to feel isolated and cut off from the rest of the team. Again, this issue is solvable through the implementation of software like Husky.

Good software systems enable your staff to stay in communication throughout each day and facilitate cohesion between geographically distributed teams.

 

3. Provide training opportunities

Now that your staff have the necessary processes, tools and systems to thrive at work, it’s important to provide them with opportunities to learn and develop. Creating a structured training pathway for your top talent can make them feel valued and will reduce the likelihood of them leaving your organisation.

 

4. Offer wellness benefits

Investing in employee wellness is key if you want to keep your employees happy. Promoting free wellness benefits like flexible working hours can boost productivity and decrease staff turnover. 

 

Final Thoughts 

Thank you for taking the time to read our article. We hope you now have a better understanding of how you can improve the employee experience for your field staff. If you have any questions regarding the topics discussed in this article, please don’t hesitate to get in touch. A member of our expert team will always be happy to help. 

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