Providing a reliable service is essential if you wish to maintain positive relationships with your customers. Implementing a system which enables your organisation to be highly organised from the top-down is key to ensure your service is delivered on time, every time. In this article, we will discuss the benefits of using software to manage service agreements and explain how you can start organising these agreements with Husky.
The Benefits of Using Software to Manage Service Agreements
Using software to manage service agreements benefits both your internal operations and your customers. Here are some of the advantages of implementing software like Husky to handle your contracts:
- Saves your staff time by allowing them to create jobs which recur automatically
- Boosts operational efficiency, therefore contributing to profit maximisation
- Grants you with greater clarity of service agreements and improves the visibility of your workflow
- Enhances the coordination and organisation of your workforce – staff remain fully informed about where they need to be and when
- Facilitates the communication with your customers as you can provide evidence of which employees are allocated to each project on specific dates
Is your business getting left behind when it comes to the efficiency of your daily workflow and processes? Are your staff spending too much time doing repetitive and tedious administrative tasks? Continue reading to find out how you can manage your service agreements more effectively using Husky.
How to Manage Service Agreements in Husky
Husky takes the pain out of creating and managing service agreements. Our software allows you to search your database of customers with ease and set up jobs to automatically recur at a frequency of your choice. When creating or editing a service agreement, you can assign an employee from your organisation, set a job status (e.g., started, completed, on hold, cancelled), add any relevant job information and select a form from your ready-made job templates.
Furthermore, Husky’s time-based rules allow you to set jobs to recur on a daily, weekly, monthly or yearly basis. Alternatively, you can arrange jobs to recur every X number of days. Once you have created a service agreement, our software will then automatically display the job in the assigned employee’s work schedule for the duration of the service agreement. This eliminates the need for your team to manually create new jobs for your field staff each time the job recurs.
Thank you for taking the time to read our article. We hope you now have a better understanding of how you can more effectively manage service agreements with Husky. If you have any questions regarding the topics discussed in this article, please do not hesitate to get in touch. A member of our expert team will always be happy to help.