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#The_Next_Big_Thing Tag

What are people looking for when they select new field service software? In our previous post we discussed about the importance of functionalities and that the CRM, costing and quoting -features are very important when selecting new field service software. Now, in that same study, ease of use was a close second. *74% of field service companies counted functionality or ease of use as a top priority...

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Jimmy uses NetDispatcher to organize his office. New long term accounts start with keying in a lead, tracking the sales project and after closing, it gets sent to setting up automated recurring service visits. Day to day service calls are quickly added to NetDispatcher and all this information is clearly visible on their dispatching whiteboard on any computer. Jimmy even has a big screen on his office,...

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Several research results show clearly that the masses in field service have moved towards the new digital dawn. Majority of field service companies now use digital devices to help them in the daily tasks. The utilization level of these devices vary. Some still hang on to pen and paper, but even the laggards that remain behind the trend are stating to move to more efficient...

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If you're wondering how long it takes to implement a new Field Service Management Software, you might in for a surprise. We do it in 2 - 6 weeks! And you get to choose among several training and implementation plans we have available. Our popular Online Training Academy gives you an option to use the online eLearning tools to train yourself and go live in...

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Last night, one of our customers had a snow event. Kind of late in the season for them up North, but equally important and part of the surprises Mother nature might dish out even when we least expect it. Never the less, your business, crews and processes have to ready for it, even if you're fast preparing for the new spring season at hand.   For many,...

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I have had numerous discussions with our customers about how important it is to get your existing data to the new system and how easy it should be. Investing time and money into big data migration processes in the beginning of any project does not seem very appealing. It should be easy, fast and reliable – an enabler for the more important parts of the...

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We understand that not every job is the same. One offs, small tasks, large projects, daily changes or to-do lists are equally important when efficiently handling daily tasks and getting through the busy week. Rarely you can find a flexible system that allows you to do that out of the box.   With next generation customizable products, like NetDispatcher, you can design your own templates and input...

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