Growing potential in property maintenance services
There is an ever-increasing number of repetitive tasks to do in real estate. New and technically well-equipped apartments are being built especially in growth centers. In addition, retrofitting of new AC equipment has grown exponentially. At the same time, the owners and residents want effortless comfort. Increasingly, instead of doing it yourself, you want a professional to secure the activity. Equipment for heating, ventilation, water supply and sewage systems requires periodic maintenance, inspections, filter changes, etc. All these regular measures contribute to the safe and carefree life of the occupant and increase the technical life cycle and energy efficiency. Unfortunately, these often remain the responsibility of the occupant, especially in detached houses, where the necessary maintenance is often not done. There is an incredibly large and constantly growing potential in household maintenance services. Data is more valuable than gold During installation and maintenance visits, the property’s equipment and its maintenance needs can be collected into a central database. Once the data is collected, the need for scheduled maintenance is well predictable and schedulable. This potential of maintenance services business is huge. For example, Kone Corporation noticed this potential years ago, refined its strategy and maintenance services already cover almost half of the Group’s total net sales. At the same time, customer satisfaction is growing. Can a company’s management afford to ignore a business that can have an operating profit margin of 15% or more? For some reason, the maintenance business is often ignored, although its profitability is often excellent compared to other businesses. It is also important to note that, from a company valuation perspective, recurring revenue generated through ongoing services is significantly more valuable than revenue generated through one-off events. Let the software engine generate more revenue Modern software is able to automatically generate service visit proposals based on service agreements made and customer device data, which can be sent as an SMS message or email to employees and even directly to the customer for approval. This way, employees’ calendars can be filled easily. The key is the data. Is it of good quality and is it used effectively enough? The Husky software is specifically designed for device data maintenance, service contract management, and automated communication. Service contracts and device data can be entered via mobile interface at the destination, after which the automation ensures that all revenue potential is utilized. Husky runs in the cloud and can be connected to existing systems using an advanced API. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America.
The challenge of an optimal working day has been solved
Has your company struggled with how to perform workday tasks efficiently, even optimally? Organizing tasks and combining the skills of the employees and the skills requirements is challenging. Especially when there are a lot of tasks to do and situations change quickly. The challenge of an optimal working day has now been solved with the help of artificial intelligence. In August 2020, a group of Finnish mathematicians focusing on computational intelligence and optimization set a world record in this real-world challenge. The previous world record was held by a Belgian team. CI Computational Intelligence’s scientists Cimmo Nurmi, Jari Kyngäs, and Nico Kyngäs have been successfully solving the challenges of practical optimization problems for more than ten years. The team has implemented solutions e.g. for shift planning of large organizations and for optimizing professional sports league schedules. What kind of companies benefit from AI optimization? The new AI optimization tool will improve the efficiency of companies, especially those doing mobile work. Typical users are companies specializing in installation and maintenance, cleaning, healthcare, home care, security, and transport services. Workday Planning is speeded up and optimization improves the company’s service quality, job satisfaction, and efficiency. In other words, companies save time and money. Husky FSM software gets a hefty dose of artificial intelligence CI Computational Intelligence and Husky Intelligence have entered into a collaboration agreement that includes all the powerful and easy-to-use solutions for controlling mobile work activities and optimizing the workday. – We are excited about the cooperation. The members of our team have worked for years in various contexts in the past as well, says Cimmo Nurmi, CEO of CI Computational Intelligence. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America. Read more about the optimization world record.
