Using Alerts and Workflow Automation in Your Business
You can make complicated business processes easier by using workflow automation. When a user action or signal is triggered, automated workflows can act to move data according to your instructions. You are essentially letting automation do the work for you, so you can concentrate on other things. The right workflow automation software will help to streamline your business so that repetitive and manual tasks are massively reduced. Laborious tasks can really grate on employees too so automating their processes will improve morale in the workplace. Some tasks they used to spend hours doing they will be able to do in just a few clicks. The majority of workflow automation software does not require a lot of technical knowledge and experience. They are generally quite visual and the actual work processes may largely stay the same, just digitalised. You can benefit from drag, drop and form functions making this type of software a great fit for most businesses. Many providers also offer customisations so you can tailor the software to perfectly fit your business. You can also set up alerts for various tasks. The technology uses rule-based logic to automate alerts. This could be alerts to yourself or alerts to clients. Customers of Husky can set up numerous alerts, such as: *When a vehicle check is completed and there has been damage report sent, send an alert to X email address* You can customise the body of text on your email alert to say whatever you wish. This will send immediately to you once it has been saved so you can instantly see that damage has occurred on a vehicle.
How Easy is it to Move Over From Your Existing Processes?
If you are still a paper based company, Husky will keep your workflow to be the same as it is now, only digitalised. That’s if you wanted to keep your current processes. The other option is to alter your current processes as you make them digital. It would be up to you. Either way we can deliver on both. The platform we build for you will be easy to use and it will streamline your workflow so manual tasks will be made simpler and quicker. Meaning you can spend more time focusing on other areas of the business. To ease the moving over process we will train you up on your software platform so you will be fully able to operate and within a month of using it, you will be experts! If you already use software to run your business, the move over may be slightly easier as you will already be used to operating in this way. Again we will work with you to nail down your requirements and present this in a functional streamlined platform. How Difficult Will The Change Be For Your Staff? Office staff and field staff will enjoy using the software because of it’s top notch user experience. You do not need to be technical at all to operate the system. Particularly for field staff, the mobile version can be picked up very quickly. We know their main role is to carry out the agreed work so we have made sure that the data collection side of their job is simple. Some businesses can be apprehensive when changing how their company works. Staff can be set in their ways and prefer to stick to what they know. However without evolution you may get left behind. Husky helps your business to evolve with the fast moving digital world so you can continue taking big strides forward.
How Does Husky AI Take Payments?
Our Monthly Subscription At Husky AI, we don’t believe in tying customers into long-term contracts. That is why our software is offered as a monthly subscription to be paid via direct debit. In this way, you only pay for the software when you want to use it. This demonstrates the strong belief we have in Husky AI and our confidence that you will want to continuously benefit from the solutions. Cancel Anytime! Like any monthly subscription, if you decide to stop using the software, simply let us know and we will deactivate your account upon completion of your final month of subscription. If you just want to pause your system, then a small fee may be required to keep your data hosted, until you return. Add and Remove Users with Ease A key feature of Husky AI is that you can add or remove users each month, meaning you can flexibly change your monthly subscription package as your business changes in size. If we took payment annually, you wouldn’t be able to do this. If you would like to learn more about our monthly subscriptions, please visit our pricing page.
Why Choose Husky?
AI can transform the way you work for the better. Existing processes will be streamlined meaning you will spend less time doing manual work, and more time growing the business through sales and marketing. Rather than being a replacement for human intelligence, AI is generally seen as a supporting tool. This clever software will work for you in the background and present actions to the human user. Who Do We Work With? Husky can adapt to various industries. Landscaping, Grounds Maintenance, Air Conditioning, Commercial Cleaning, basically any business that requires staff in the field (see our diverse range of customer case studies here). There are many layers to the platform and you can use as much or as little of it as you like. A large proportion of our customers were running their businesses on paper, before they switched to Husky. When we ask why, the overwhelming response is that they have always used paper, they know that it isn’t the most efficient, but it’s what they know. Many of them have grown to be very successful using paper based processes, which makes you think, what could they achieve with automation? With more streamlined processes? As technology is developing, more and more companies are using software and AI, including your competitors. So, ask yourself the question: will we be left behind, if we don’t adapt and change. What Separates Us From Them? There are plenty of off-the-shelf software packages around. Maybe you’ve have had some demonstrations and thought they were good, but perhaps they were too limited and structured, and wouldn’t fit your business needs. This is where Husky is different. Husky is a bespoke software platform. It has an underlying back end structure with a flexible front end to provide the ability to adapt to your requirements. You can keep your existing paper based processes and Husky will digitalize them. Keeping everything in one place. Instead of trawling through thousands of sheets of paper, you can find what you need with the click of a button! We don’t just hand you the software and say that’s it, we continue to work with you as you grow and transform as a business and we are able to adapt your software along the way!
Training: A Guide to How We Train Our Customers
Training Packages You will receive regular updates and system run-throughs during the build. However, full training won’t start until everything is signed off and completed. Before signing up, you have the option to choose whether you would like online or on-site training. This way, you can choose the training package which is right for your business. Our training packages and their prices can be found on our professional services page. All formal training will commence upon completion of the project. We will be in contact with you prior to completion to understand your training needs and we will structure the training in a way to suit you. Online vs On-Site We mainly conduct training via online meetings, given that our clients are spread around the UK. Most clients are happy with this and it helps to keep your costs down. Alternatively, for those who prefer on-site training, we do charge extra for travel expenses and time, but it is great to meet our clients in person. Another option is that you can come to us, we have training suites capable of hosting small or large groups. Online meetings are conducted using Zoom Video Conferencing with the Training Manager. We will share our screen so you can see. We will cover all areas and answer any questions you have. Training Office and Field Staff Field staff will not require much training, they will only be using the mobile app which is quite easy to get to grips with. For office staff, there is more to learn, so more time is needed with them. Usually one of you will become the ‘expert’ and this person acts as a trainer once our training has finished. If you still need more training after the agreed time has been spent, this can be arranged for our hourly rate. Training Videos Our training videos are an excellent way to learn how to use Husky. Finally, as a customer, you can request a private training video about any feature of the software at any time. Only personnel in your organisation will have access to these private training videos and they are particularly useful because we can be tailor them towards your business specific processes.
Getting Started: A Guide to Our Signing Up Process
In this article, we take you through the 4 steps to signing up with Husky. Step 1: Initial Call The first step to signing up is the initial call. You can request a demo by clicking here and one of our sales team will get in contact. Alternatively, you can also phone us directly on 01257 440343. On this initial call, we will seek to understand how your business works and find out exactly what you require from a platform. Step 2: Demo If we believe we can help and you are interested in our services, the next step is for you to have a demonstration of the software. Our demonstrations usually last around one hour via an online meeting and we cover aspects of the whole platform, including Leads > Quotes > Jobs > Invoices and show you how your build could look. It’s a great chance for you to see the system performance and user experience. Step 3: Quoting A common question asked during the demonstration is ‘how much will it all cost?’. The answer is that it varies. Given that this is a bespoke product that can be moulded around your existing processes, it ultimately depends on how you currently work and how long it will take us to digitalise those processes. After speaking to you initially and finding out more about your business, we will be able to give an estimated figure, which we know customers want to hear before they go any further. The actual quote is determined by a Document Request. Which we send out after a demonstration. In basic terms, this is just us asking you to send examples of your existing Quotes, Job Forms, Invoices and Lead forms so we can provide an accurate quote of the work, excluding any new forms. Furthermore, our monthly subscription costs are calculated based on the number of office users and mobile/operative users you require. Therefore, we will need to know these numbers for your quote. Our subscription costs are fixed and you can find them on our pricing page here. Once we have reviewed all of your documents and user numbers, we will then send over a proposal. Our proposals are all hosted so we send over a link where you can review the proposal online and sign off when you are ready to do so. Step 4: Quote Accepted and Work Starts Once we have received acceptance of the proposal, we begin the work and start building your bespoke platform. Final Thoughts We hope this article has been able to shed some light on our signing up process. If you have any questions, please do not hesitate to contact us directly by emailing sales@huskyintelligence.com.
Support: A Guide to Getting The Answers You Need
As valued customers we want to offer you the best support possible. There are multiple avenues you can go down to get the answers you need. Email Primarily, our customers will email support@huskyintelligence.com with their query. When your email is sent, all of our staff members will receive an instant notification explaining that a new ticket has been created. One of the team will respond within 5-10 minutes to acknowledge receipt of the ticket. We may ask further questions depending on the level of detail of the query received. Generally, the more information you send the easier and quicker our team can resolve the ticket. That way it cuts out some initial back and forth. When the ticket has been resolved we will inform you straight away with an answer before closing. If a ticket hasn’t yet been resolved, it will remain open for as long as it takes. Our customer support team are product experts. We use Zoho Desk for this process and this service operates 8am to 5pm Monday to Friday. However, we will still respond to any urgent tickets out of hours. Training Videos Another key component of our support is our Training Videos. Numerous explainer videos are uploaded to our website to help our existing customers through specific processes. These videos are mostly between 1-5 minutes long so you can flick through the videos quickly. The Knowledge Base is updated with new features as and when they are released. Telephone For those who prefer to receive support over the phone, we have a dedicated phoneline at 01257 440343. Here you can speak directly to a supporter who will be happy to help. In the rare event of all our telephone operators being busy, somebody will call you back as soon as possible. Our phone line is open during the hours of 8am-5pm Monday to Friday (Excluding Bank Holidays). Annual Feedback Each year, we send our customers a feedback form where you can express your satisfaction with the support received and how it can be improved.
FSM software in service industry
Work organization plays an important role in service companies. The industry is human-intensive and the utilization rate of human work is of great importance. As the service industry grows, the competition gets tougher and the service level requirements set by customers and partners become stricter. Smooth and cost-effective management of services requires smarter and more streamlined processes and better software to function. That’s why you need FSM software in the service industry. In constantly changing situations, FSM (Field Service Management) software can help a lot. Managing services is demanding, taking into account the growing flexibility needs of staff and customers. Planning and cost-effective management of daily changes requires a modern FSM system, which makes the overall situation quickly observable and daily changes are easy to make. Planning services is complicated and its day-to-day management is challenging Carrying out everyday tasks requires the coordination of many different resources. Coordination of the time window, equipment and employee is the cornerstone of successful resourcing. Recording individual changes and additional work both in the field and in the office should support the process and be more efficient, not increase the possibility of errors. Automation can be used to perform routine functions in the system and to make operations more efficient and reduce the number of errors. FSM software in service industry. All data can be managed by mobile device Mobile management allows paperless office. The Husky FSM software requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time. All in one package Husky includes all the FSM features needed by a service company in one package. Husky’s FSM system has been found to work well specifically in the service industries and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime. If you are interested about FSM software in service industry, please leave your email address and we’ll contact you.
Growing potential in property maintenance services
There is an ever-increasing number of repetitive tasks to do in real estate. New and technically well-equipped apartments are being built especially in growth centers. In addition, retrofitting of new AC equipment has grown exponentially. At the same time, the owners and residents want effortless comfort. Increasingly, instead of doing it yourself, you want a professional to secure the activity. Equipment for heating, ventilation, water supply and sewage systems requires periodic maintenance, inspections, filter changes, etc. All these regular measures contribute to the safe and carefree life of the occupant and increase the technical life cycle and energy efficiency. Unfortunately, these often remain the responsibility of the occupant, especially in detached houses, where the necessary maintenance is often not done. There is an incredibly large and constantly growing potential in household maintenance services. Data is more valuable than gold During installation and maintenance visits, the property’s equipment and its maintenance needs can be collected into a central database. Once the data is collected, the need for scheduled maintenance is well predictable and schedulable. This potential of maintenance services business is huge. For example, Kone Corporation noticed this potential years ago, refined its strategy and maintenance services already cover almost half of the Group’s total net sales. At the same time, customer satisfaction is growing. Can a company’s management afford to ignore a business that can have an operating profit margin of 15% or more? For some reason, the maintenance business is often ignored, although its profitability is often excellent compared to other businesses. It is also important to note that, from a company valuation perspective, recurring revenue generated through ongoing services is significantly more valuable than revenue generated through one-off events. Let the software engine generate more revenue Modern software is able to automatically generate service visit proposals based on service agreements made and customer device data, which can be sent as an SMS message or email to employees and even directly to the customer for approval. This way, employees’ calendars can be filled easily. The key is the data. Is it of good quality and is it used effectively enough? The Husky software is specifically designed for device data maintenance, service contract management, and automated communication. Service contracts and device data can be entered via mobile interface at the destination, after which the automation ensures that all revenue potential is utilized. Husky runs in the cloud and can be connected to existing systems using an advanced API. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America.
The challenge of an optimal working day has been solved
Has your company struggled with how to perform workday tasks efficiently, even optimally? Organizing tasks and combining the skills of the employees and the skills requirements is challenging. Especially when there are a lot of tasks to do and situations change quickly. The challenge of an optimal working day has now been solved with the help of artificial intelligence. In August 2020, a group of Finnish mathematicians focusing on computational intelligence and optimization set a world record in this real-world challenge. The previous world record was held by a Belgian team. CI Computational Intelligence’s scientists Cimmo Nurmi, Jari Kyngäs, and Nico Kyngäs have been successfully solving the challenges of practical optimization problems for more than ten years. The team has implemented solutions e.g. for shift planning of large organizations and for optimizing professional sports league schedules. What kind of companies benefit from AI optimization? The new AI optimization tool will improve the efficiency of companies, especially those doing mobile work. Typical users are companies specializing in installation and maintenance, cleaning, healthcare, home care, security, and transport services. Workday Planning is speeded up and optimization improves the company’s service quality, job satisfaction, and efficiency. In other words, companies save time and money. Husky FSM software gets a hefty dose of artificial intelligence CI Computational Intelligence and Husky Intelligence have entered into a collaboration agreement that includes all the powerful and easy-to-use solutions for controlling mobile work activities and optimizing the workday. – We are excited about the cooperation. The members of our team have worked for years in various contexts in the past as well, says Cimmo Nurmi, CEO of CI Computational Intelligence. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America. Read more about the optimization world record.
