FSM software in service industry
Work organization plays an important role in service companies. The industry is human-intensive and the utilization rate of human work is of great importance. As the service industry grows, the competition gets tougher and the service level requirements set by customers and partners become stricter. Smooth and cost-effective management of services requires smarter and more streamlined processes and better software to function. That’s why you need FSM software in the service industry. In constantly changing situations, FSM (Field Service Management) software can help a lot. Managing services is demanding, taking into account the growing flexibility needs of staff and customers. Planning and cost-effective management of daily changes requires a modern FSM system, which makes the overall situation quickly observable and daily changes are easy to make. Planning services is complicated and its day-to-day management is challenging Carrying out everyday tasks requires the coordination of many different resources. Coordination of the time window, equipment and employee is the cornerstone of successful resourcing. Recording individual changes and additional work both in the field and in the office should support the process and be more efficient, not increase the possibility of errors. Automation can be used to perform routine functions in the system and to make operations more efficient and reduce the number of errors. FSM software in service industry. All data can be managed by mobile device Mobile management allows paperless office. The Husky FSM software requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time. All in one package Husky includes all the FSM features needed by a service company in one package. Husky’s FSM system has been found to work well specifically in the service industries and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime. If you are interested about FSM software in service industry, please leave your email address and we’ll contact you.
Growing potential in property maintenance services
There is an ever-increasing number of repetitive tasks to do in real estate. New and technically well-equipped apartments are being built especially in growth centers. In addition, retrofitting of new AC equipment has grown exponentially. At the same time, the owners and residents want effortless comfort. Increasingly, instead of doing it yourself, you want a professional to secure the activity. Equipment for heating, ventilation, water supply and sewage systems requires periodic maintenance, inspections, filter changes, etc. All these regular measures contribute to the safe and carefree life of the occupant and increase the technical life cycle and energy efficiency. Unfortunately, these often remain the responsibility of the occupant, especially in detached houses, where the necessary maintenance is often not done. There is an incredibly large and constantly growing potential in household maintenance services. Data is more valuable than gold During installation and maintenance visits, the property’s equipment and its maintenance needs can be collected into a central database. Once the data is collected, the need for scheduled maintenance is well predictable and schedulable. This potential of maintenance services business is huge. For example, Kone Corporation noticed this potential years ago, refined its strategy and maintenance services already cover almost half of the Group’s total net sales. At the same time, customer satisfaction is growing. Can a company’s management afford to ignore a business that can have an operating profit margin of 15% or more? For some reason, the maintenance business is often ignored, although its profitability is often excellent compared to other businesses. It is also important to note that, from a company valuation perspective, recurring revenue generated through ongoing services is significantly more valuable than revenue generated through one-off events. Let the software engine generate more revenue Modern software is able to automatically generate service visit proposals based on service agreements made and customer device data, which can be sent as an SMS message or email to employees and even directly to the customer for approval. This way, employees’ calendars can be filled easily. The key is the data. Is it of good quality and is it used effectively enough? The Husky software is specifically designed for device data maintenance, service contract management, and automated communication. Service contracts and device data can be entered via mobile interface at the destination, after which the automation ensures that all revenue potential is utilized. Husky runs in the cloud and can be connected to existing systems using an advanced API. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America.
The challenge of an optimal working day has been solved
Has your company struggled with how to perform workday tasks efficiently, even optimally? Organizing tasks and combining the skills of the employees and the skills requirements is challenging. Especially when there are a lot of tasks to do and situations change quickly. The challenge of an optimal working day has now been solved with the help of artificial intelligence. In August 2020, a group of Finnish mathematicians focusing on computational intelligence and optimization set a world record in this real-world challenge. The previous world record was held by a Belgian team. CI Computational Intelligence’s scientists Cimmo Nurmi, Jari Kyngäs, and Nico Kyngäs have been successfully solving the challenges of practical optimization problems for more than ten years. The team has implemented solutions e.g. for shift planning of large organizations and for optimizing professional sports league schedules. What kind of companies benefit from AI optimization? The new AI optimization tool will improve the efficiency of companies, especially those doing mobile work. Typical users are companies specializing in installation and maintenance, cleaning, healthcare, home care, security, and transport services. Workday Planning is speeded up and optimization improves the company’s service quality, job satisfaction, and efficiency. In other words, companies save time and money. Husky FSM software gets a hefty dose of artificial intelligence CI Computational Intelligence and Husky Intelligence have entered into a collaboration agreement that includes all the powerful and easy-to-use solutions for controlling mobile work activities and optimizing the workday. – We are excited about the cooperation. The members of our team have worked for years in various contexts in the past as well, says Cimmo Nurmi, CEO of CI Computational Intelligence. Husky Intelligence provides Husky FSM software and professional services for demanding field service companies. Husky software has users in Finland, the UK, and North America. Read more about the optimization world record.
Field Service Management Software in the Landscaping Business
The organizing of work in landscaping projects plays a significant role. The industry is capital-intensive and the utilization rate of machinery is of great importance. As the industry grows, so does competition, and service level requirements set by customers and partners become stricter. The smooth and cost-effective management of landscaping services requires smarter and more streamlined processes and better software to operate. In ever-changing situations, an field service management system can help a lot. Managing landscaping services is demanding given the growing flexibility needs of personnel and customers. Planning and cost-effective management of daily changes require a modern system that makes the overall situation quickly perceptible, and easy to make daily changes. Landscaping business is complicated and its day-to-day management is challenging Managing landscaping tasks requires the coordination of many different resources. Coordinating the time window, the machines, and the employee is the cornerstone of successful resourcing. Recording individual changes and additional work, both in the field and in the office, should support the process and be more efficient, not increase the potential for error. Automation can be used to perform routine operations in the system, as well as to increase the efficiency of operations and reduce the number of errors. All data can be managed by mobile phone Mobile management allows paperless office. The Husky field service management software requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time. All in one package Husky includes all the field service management features needed by a cleaning company in one package. Husky’s field service management system has been found to work well specifically in the cleaning industry and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime, whether you are in the office or on the move.
FSM software in transport and logistics
Companies that provide transport and logistics services are the backbone of our society. The industry is growing strongly, competition is tough and service level requirements are tightening. The smooth and cost-effective management of transport services requires smarter, more streamlined processes and systems supporting them. Husky Field Service Management software is an ideal tool for the transport and logistics industry. In ever-changing situations, an FSM system can help a lot. Managing transport and logistics services is demanding given the growing flexibility needs of personnel and customers. Planning and cost-effective management of daily changes require a modern system that makes the overall situation quickly perceptible, and easy to make daily changes. Coordinating recurring and one-off work Transportation services are usually based on pre-agreed standard routes and tasks. Sometimes a once-planned service set can be utilized over several days. Handling everyday changes, both in the field and in the office, should be process-driven and should be efficient, not increase the potential for error. Automation can be easily used to handle routine operations by the Husky software. All data can be managed by mobile phone Mobile management allows for a paperless office. The Husky FSM system requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time. All in one package Husky includes all the FSM features needed by a cleaning company in one package. Husky’s FSM system has been found to work well specifically in the cleaning industry and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime, whether you are in the office or on the move.
FSM software in installation and maintenance
In complex equipment installation and maintenance companies, it is important to coordinate everyday work, recurring, one-off, and add-on tasks altogether. A situation familiar to many professionals is, for example, that the customer notices the need for additional maintenance during other work. At the same time, there may be an urgent add-on task somewhere else, and the current work will have to be postponed. Husky Field Service Management software is an ideal tool for the installation and maintenance industry. In varying situations, an FSM system can help a lot. A well-designed system allows the necessary actions to be taken quickly and effortlessly. The information is stored in a centralized database and can be used in real-time by others, such as sales and work management. This avoids mistakes and extra work to ensure customer satisfaction. Centralized job management helps with everyday changes Husky’s simple interface allows you to manage jobs and employee schedules with ease. Technicians and supervisors will have access to all documents, instructions, videos, and historical fault data before and on-site. All automated with Husky. Asset register and service agreements at the core of the system Husky is excellent at automating building contracts into automated recurring maintenance schedules. Husky automates all your contract management work with a service agreement and workflow modules. It even runs automatically and lets you focus on changes. With an effective FSM, the amount of unnecessary work is reduced, therefore increases its company productivity and customer satisfaction. All data can be managed by mobile phone Mobile management allows for a paperless office. The Husky FSM system requires no installations and works on all devices with an Internet connection. Husky handles working time monitoring, automatic two-way SMS notifications as well as email notifications, attachments, electronic signatures, and much more – in real-time. All in one package Husky includes all the FSM features needed by a cleaning company in one package. Husky’s FSM system has been found to work well specifically in the cleaning industry and for good reason. With Husky, the company can handle the entire process from sales to invoicing. It allows all information to be found in the same system anywhere, anytime, whether you are in the office or on the move.
